• Walk-ins are welcome, but we recommend booking in advance to guarantee your spot—especially during busy evenings.

  • The Lucky Goat is a cashless venue, so do not forget your card or contactless payment.

  • Our team will check you in, explain the activities, and get you started.

  • We recommend arriving 10–15 minutes before your booking time. Let our Front of House team know you’ve arrived.

  • Call us as soon as you can on: 02381684848.

    We’ll do our best, but we can’t always extend your session if there is a booking after you - late arrivals will affect your allocated activity time.

  • If you need to modify your booking, please contact us as soon as possible and we’ll do our best to accommodate.

  • Absolutely, depending on availability. We recommend booking all activities in advance. Our bookings tool will guide you through.

  • If you’re actually in the FAQ’s for prices you’re in the wrong place: Book here.

  • Yes, and it’s free. Items are left at your own risk.

  • We love feedback! Please contact us via email bleat@theluckygoat.co.uk or speak to a team member during your visit.

    You can also leave us a google review here.

  • As long as you stay within our venue capacity, go for it. If your group keeps multiplying, email us at parties@theluckygoat.co.uk and we’ll plan it properly.

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