play.
drink.
bleat.
play. drink. bleat.
data protection
& privacy
policy.
At The Lucky Goat, we value your privacy. We only collect the information we need to give you a great experience, and we promise to keep it safe.
1. who is in charge?
The person responsible for looking after your data (our Data Controller) is Andre Bayuni, our Head of Operations.
If you have questions about your info, you can reach him at the venue address: Unit 6, Bow Bells House, 1 Bread Street, London, EC4M 9BE.
2. how we get your information.
We collect info about you when you:
Fill out the contact form on our website.
Sign up for our newsletter.
Book a table through DesignMyNight.
Log on to our in-venue Wi-Fi.
Interact with us via our partner platforms.
3. what we do with it
We use your data to make things run smoothly. Specifically, we use it for:
Bookings: Making sure your table is ready when you arrive.
Updates: Sending you marketing emails and news about special promotions (but only if you’ve said "yes" to joining our list!).
Better Service: Looking at trends to improve how we run our shop and treat our customers.
4. who we share it with
We don’t sell your data to random companies. We only share it with trusted partners who help us run the business, such as:
DesignMyNight (to handle your bookings).
Email providers (to send out our newsletters).
Wi-Fi providers (to get you online in the cafe).
5. your rights the important stuff)
You are in control. At any time, you can ask us to:
Tell you what information we have about you.
Fix any mistakes in your info.
Delete your data entirely.
Stop sending you marketing emails (there is also an "unsubscribe" link at the bottom of every email).
6. keeping it safe
We use secure systems to ensure your details don't end up in the wrong hands. We only keep your data for as long as we need it to provide you with our services.